Privacy Policy

Last Updated: 24 June 2026

This Privacy Policy explains how Katja ("Katja", "we", "our", or "us") collects, uses, stores, and protects personal information when you use katjasong.com (the "Service").

By using the Service, you acknowledge that your personal information may be processed as described in this Privacy Policy.

1. Data Controller

The data controller responsible for processing personal data is: Katja
Website: https://katjasong.com
Email: contact@katjasong.com
Additional company information may be provided upon request.

2. Information We Collect

Information Provided Through Google Sign-In When you sign in using Google Sign-In, we may receive:

• Name
• Email address
• Profile picture (if provided through your Google account)
• Google account identifier
• We only request and process information necessary to provide the Service.
• Order Information
• When placing an order, we may collect:
• Uploaded audio files
• Requested duration
• Customer instructions
• Revision requests
• Order history
• Payment Information
• Payments are processed through Stripe.
• Katja does not collect or store payment card information.

We may receive limited payment-related information, including:

• Payment status
• Transaction identifiers
• Order payment confirmation

For information regarding Stripe's data practices, please refer to Stripe's Privacy Policy.

Technical and Diagnostic Information Certain technical and diagnostic information may be processed through our service providers for security, debugging, error monitoring, and service improvement purposes.

Website Analytics We use analytics tools, including Ahrefs Web Analytics and PostHog EU, to understand website traffic, page performance, product usage, and conversion patterns. These tools may process technical information such as pages visited, referral sources, device or browser information, approximate location derived from network information, and interactions with the Service. We use this information to improve website functionality, content, and service quality.

3. How We Use Information

We use collected information to:

• Provide the Service
• Process and manage orders
• Deliver previews and completed edits
• Process payments
• Provide customer support
• Improve service quality
• Improve website functionality
• Analyze customer preferences and usage patterns
• Develop new features and services
• Protect against misuse of the Service
• Comply with legal obligations

4. Legal Basis for Processing

We process personal data on one or more of the following legal bases: Performance of a contract, including providing the Service and fulfilling customer orders Legitimate business interests, including service improvement, security, analytics, quality assurance, and operational management Compliance with legal obligations where required by applicable law

5. Request and Revision Data

Customer requests and revision requests submitted through the Service may be stored, reviewed, analyzed, and used by Katja for:

• Service delivery
• Quality assurance
• Service improvement
• Product development
• Training
• Operational purposes
• Business analytics
• Request and revision information may be accessed and processed by authorized employees, contractors, and service providers engaged by Katja for the purpose of delivering and improving the Service.
• By using the Service, you acknowledge and agree that request and revision information may be processed for these purposes.

6. Access to Information

Access to customer information is limited to authorized personnel where reasonably necessary to:

• Process orders
• Provide customer support
• Maintain service quality
• Improve the Service
• Fulfill operational requirements
• Katja does not sell customer personal data to third parties.

7. Audio Files and Storage

Uploaded audio files are processed solely for the purpose of providing the requested music editing services. Katja may make completed orders available for future downloads through the customer's account. However, Katja does not guarantee permanent file availability and reserves the right to modify, limit, suspend, or discontinue file storage and download access at any time. Customers are solely responsible for maintaining their own backups of all delivered files. Katja shall not be liable for any loss of access to files, deleted files, or any failure by a customer to download or back up their files.

8. Third-Party Service Providers

We may use trusted third-party service providers to operate the Service, including:

• Google Sign-In
• Stripe
• Sentry
• Ahrefs Web Analytics
• PostHog EU

These providers may process certain information in accordance with their own privacy policies. Katja is not responsible for the privacy practices of third-party services.

9. Data Security

Katja takes reasonable measures to protect customer information from unauthorized access, disclosure, misuse, or loss. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

10. International Users and Data Transfers

Katja operates from Finland and provides services globally. By using the Service, you understand that your information may be processed in accordance with Finnish and European Union data protection laws. Some of our service providers or business partners may process information outside the European Economic Area (EEA). In such cases, we take appropriate measures to ensure that personal data remains adequately protected in accordance with applicable data protection laws.

11. Your Rights

Subject to applicable law, you may have the right to: Request access to your personal data Request correction of inaccurate information Request deletion of personal data Request restriction of processing Object to certain processing activities Request a copy of your personal data To exercise these rights, please contact us at: contact@katjasong.com

12. Data Retention

Katja retains personal information only for as long as reasonably necessary to: Provide the Service Maintain business records Comply with legal obligations Resolve disputes Enforce agreements Different categories of information may be retained for different periods depending on operational, contractual, and legal requirements.

13. Children's Privacy

The Service is not intended for children who are not legally capable of entering into agreements without parental involvement. Where required by applicable law, parental or guardian consent may be necessary.

14. Changes to This Privacy Policy

Katja may update this Privacy Policy from time to time. Updated versions become effective upon publication on the Service. The version of the Privacy Policy in effect at the time information is collected shall apply to that information unless otherwise required by law.

15. Contact Information

For questions regarding this Privacy Policy, please contact: Katja

Website: https://katjasong.com

Email: contact@katjasong.com